Job role insights
-
Date posted
March 31, 2026
-
Closing date
March 31, 2026
-
Hiring location
Hyderabad
-
Career level
Fresher
-
Qualification
Any Degree
-
Experience
Fresher, No Experience
-
Gender
Any Gender is OK
Description
Customer Contact Comms New Associate – Messaging
📍 Location: Hyderabad
🆔 Job ID: AIOC-S01633285
🏢 Company: Accenture
💼 Job Type: Full-Time
📅 Experience: 0 – 1 Year
🔹 Job Overview
Accenture is hiring for the role of Customer Contact Communications New Associate (Messaging). This is a non-voice support role where candidates will handle customer queries through chat or messaging platforms and ensure excellent service delivery.
🔹 Key Responsibilities
Handle customer queries through chat/email (Non-Voice Support)
Provide accurate and timely responses to customer issues
Maintain high customer satisfaction levels
Follow company guidelines and service desk protocols
Document interactions and update records properly
🔹 Skills Required
Social & Service Desk Non-Voice Support
Good written communication skills
Basic computer knowledge
Problem-solving ability
Attention to detail
🔹 Eligibility Criteria
Freshers and candidates with up to 1 year of experience can apply
Strong English communication (written)
Willingness to work in shifts
Ability to work in a team environment
🔹 Qualification
Any Graduation (Mandatory)
🔹 About Company
Accenture is a global professional services company with expertise in digital, cloud, and security. With operations across 40+ industries, it provides services in Strategy, Consulting, Technology, and Operations.
🔹 Apply for this Job
Interested candidates can apply using the link below:
👉 [Click Here]
https://www.accenture.com/in-en/careers/jobdetails?id=AIOC-S01633285_en&title=Customer+Contact+Comms+New+Associate-Messaging
