Hiring for Inbound Customer Service Agent (Fresher) – Mangalore

Company: UnifyCX
Location: Mangalore
Job Type: Full-Time
Shifts: Rotational (Including Night Shifts)

Click Here To Apply:

Job Overview:

We are hiring Inbound Customer Service Agents to handle customer queries and provide high-quality support through voice calls. This role is ideal for freshers who have strong communication skills and are looking to start their career in the BPO/customer support industry.

Key Responsibilities:

• Handle inbound customer calls professionally
• Assist customers with account queries, payments, and order status
• Resolve customer issues with empathy and clarity
• Document customer interactions accurately
• Manage multiple systems while on calls
• Escalate complex issues when required

Eligibility Criteria:

• Bachelor’s Degree or Diploma in any field
• Freshers can apply
• Strong English communication (mandatory)
• Basic computer & typing skills
• Willingness to work in night/rotational shifts

Skills Required:

• Good communication & active listening
• Problem-solving ability
• Customer handling skills
• Ability to work in a fast-paced environment

Why Apply?

• Excellent opportunity for freshers
• Start your career in BPO/Customer Support
• Work with a global organization
• Gain real-time customer handling experience

How to Apply:

Apply now by submitting your resume through below link.

https://www.unifycx.com/careers/?gnk=job&gni=8a78839f9cd54e7c019cf84178272eb6&lang=en