Technical/Customer Support Associate (Fresher) – Hyderabad | On-Site
Job role insights
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Date posted
April 20, 2026
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Closing date
May 20, 2026
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Hiring location
Hyderabad
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Career level
Fresher
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Qualification
Any Degree
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Experience
Fresher, No Experience
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Gender
Any Gender is OK
Description
Company: UnifyCX
Location: Hyderabad
Job Type: Full-Time | On-Site
Click Here To Apply:
Job Overview:
We are hiring freshers for the role of Customer Support Associate. In this role, you will assist customers with technical issues, provide support through calls, emails, and chat, and ensure a smooth customer experience.
Key Responsibilities:
- Handle customer queries via phone, email, or chat
- Troubleshoot basic technical issues (software, hardware, network)
- Guide customers with step-by-step solutions
- Record and track issues in the system
- Escalate complex problems to technical teams
Eligibility Criteria:
- Bachelor’s degree (B.Tech, B.Sc, BCA, or related field preferred)
- Freshers can apply
- Basic knowledge of computers and troubleshooting
- Good communication skills in English
- Willingness to work in shifts
Why Apply?
- Great opportunity for freshers to start IT/Support career
- Hands-on technical and customer handling experience
- Work with a fast-growing AI-driven company
How to Apply:
Send your resume with subject: “Technical Support Associate – Hyderabad”
